Call Center Rep

Call Center Rep

Location: Springfield, VA Department: Office

Are you interested in joining an ever-growing team with opportunities to advance and learn alongside accomplished business leaders? When you join ADI Construction, you do more than simply switch companies to advance your career and invest in your future. You become part of the ADI family.

Perks of Being ADI Family:

  • Health, Vision and Dental Insurance – 50% funded for employee and family by ADI Construction
  • Short Term & Long Term Disability Insurance – 100% funded by ADI Construction
  • Basic Life and AD&D Insurance – 100% funded by ADI Construction up to $20K
  • 401K – Whether you invest or not, ADI contributes 5% of salary annually
  • 6 Paid Holidays – with 2 days off given for Thanksgiving, Christmas and New Year’s for a total of 9 "Holidays" per year
  • Great Personal Time Off – increased over length of employment
  • On-site Game Room, Company Gym and Showers
  • Company BBQ’s and events (Annual Chili Cook Off, Holiday Catered Lunches, Dog Friendly Fridays, Friday Cook-Outs during the summer, etc.)
  • Tuition Reimbursement Program

The Role:

Our ideal candidates will have minimum 3 years of Call Center / Customer Service experience in similar service industry. Candidate must be reliable, self-motivated, professional and a team player.


  • Manage large amounts of outbound calls in a timely manner, 100+ daily
  • Interact by phone with subcontractors to request proposals for current and upcoming bids
  • Document and track calls through ADI proprietary software
  • Willing to learn the construction process


  • Strong phone and verbal communication skills along with active listening
  • Ability to multi-task, set priorities and manage time effectively
  • Excellent interpersonal skills with the ability to interact with all types of personalities
  • Ability to work in a high energy and fast paced environment
  • Ability to work as a team player
  • Great Phone Etiquette
  • Proficient in Microsoft Office
  • Proficient Computer / Typing / Data Entry skills

Interested and eligible candidates are requested to send their resume together with personal details by e-mail via

All applicants must complete an application, personality survey, problem solving test and pass a background check. ADI Construction is an Affirmative Action/Equal Opportunity Employer.